1. Introduction

ChronoWise ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waitlist management platform and website.

2. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, company details)
Customer data you input into the platform
Communication preferences
Payment information (processed securely by our payment provider)
Support correspondence

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Comply with legal obligations

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption at rest and in transit, regular security audits, and strict access controls.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes described in this policy. When you close your account, we will delete or anonymise your data within 90 days, unless retention is required by law.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict processing of your data
Data portability
Object to processing

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@chronowise.co.uk.